Simplifying the control interface and adding smart reminder features, users were able to control the massage product more easily. As a result, user satisfaction with this feature reached an impressive 80% positive feedback rate.
By integrating multiple OSIM products—such as the eye massager, foot massager, and combining them into a discreet massage chair—we successfully created a connected health ecosystem. This not only enhanced the user experience but also promoted seamless, cross-product integration, allowing users to enjoy a more holistic and efficient wellness routine.
Health management is no longer limited to a single product. By connecting OSIM devices like the eye massager, foot massager, and gaming massage chair, we’ve created the "invisible massage chair." This cross-product integration makes the devices work together seamlessly, offering more complete and personalized health support.
To overcome the challenges, we first had a discussion with the product owner, breaking down the requirements in detail to ensure both sides had a shared understanding of ticketing goals and user experience. We then defined two key objectives:
Since there is already an established interface and logic for single-product operation, during the process of designing combinations, we first reviewed the current logic and differences.
Difference in Logic: How to connect combined products?
With each exploration, I focused on building prototypes providing divergent frames and having them immerse
Sit, connect and enjoy a full body massage on any chair
Thank you for reading until the end.